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DocuPrint CM505 da
Fuji Xerox DocuPrint CM505 da Administrator's Guide
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13 Problem Solving
482
Problem Solving
13
1
Lift up th
e latch of
the rig
ht hand co
ver to
open the cover.
2
Remove
the jamm
ed pap
er.
3
Use the
handle to
lift th
e duplex
module
up.
4
Remove
the jamm
ed pap
er.
5
Replac
e the dupl
ex mo
dule.
481
483
Table of Contents
Default Chapter
3
Table of Contents
3
1 Before Using the Machine
13
Preface
14
This Guide
14
Types of Manuals
15
Using this Guide
16
Organization of this Guide
16
Conventions
17
Interface Cables
19
Using the USB Interface
19
Using the Ethernet Interface
19
Energy Saver Mode
21
Changing the Interval for Entering Energy Saver Mode
21
Customizing the Control Panel
24
Changing the Screen Default
24
Setting the Screen after Auto Clear
25
Customizing the Button Layout
26
Assigning Services to Custom Buttons
30
Adjusting Screen Brightness
31
Entering Text
32
2 Paper and Other Media
33
Paper Types
34
Loadable Quantity and Weight for Supported Paper
34
Supported Paper Type
35
Usable Paper
36
Special Media
39
Unusable Paper
40
Loading Paper
42
Loading Paper in Trays 1 to 4
42
Loading an Envelope in Trays 1 to 4
44
Loading Paper in Tray 5 (MSI)
46
Loading an Envelope in Tray 5 (MSI)
47
Changing the Paper Settings
50
3 Maintenance
53
Replacing Consumables
54
Replacing Toner Cartridges
56
Replacing Waste Toner Container
58
Replacing Drum Cartridges R1, R2, R3, or R4
60
Replacing Staple Cartridge (for Finisher- AB1)
65
Replacing Fusing Unit
66
Replacing Transfer Belt Unit
68
Replacing Transfer Roller
73
Replacing Separator Rollers
74
Cleaning the Machine
79
Cleaning the Exterior
79
Cleaning the Interior (Laser Scanners)
79
Cleaning the Conductivity Temperature Depth (CTD) Sensor
81
Cleaning the Touch Screen
84
Cleaning the Document Cover and Document Glass
85
Cleaning the White Chute and Constant Velocity Transport Glass
85
Cleaning the Document Feeder Rollers
86
Executing Calibration
87
Adjusting Color Registration
90
Auto Color Registration
90
Side Color Registration
91
Printing a Report/List
93
Deleting a Private Charge Print Job with an Invalid User ID
94
Setting Restore Tool
95
4 Machine Status
97
Overview of Machine Status
98
Machine Information
99
General Information
99
Paper Tray Status
101
Print Reports
101
Printer Reports
103
Configuration Report
103
Address Book
105
Fax Reports
105
Automatically Printed Reports/Lists
109
Overwrite Hard Disk
110
Print Mode
110
Fax Receiving Mode
113
Faults
114
Press the <Machine Status> Button
114
Supplies
115
Billing Information
116
On the [Machine Information] Screen
116
User Account Billing Information
117
5 Tools
119
System Settings Procedure
120
Step 1 Entering System Administration Mode
120
Step 2 Entering the System Administrator User ID and Passcode
120
Step 3 Selecting [Tools]
121
Step 4 Selecting a Setting Item on the [Tools] Screen
121
Step 5 Setting a Feature
122
Step 6 Exiting System Administration Mode
123
Tools Menu List
124
Common Service Settings
135
Machine Clock/Timers
135
Connection Interval
136
Energy Saver Timers
137
Time Zone
137
Daylight Savings
137
Audio Tones
138
Screen/Button Settings
139
Paper Tray Settings
140
Image Quality Adjustment
143
Reports
144
Activity Report
145
Maintenance
146
Notify Job Completion by E-Mail
147
Other Settings
148
Copy Service Settings
154
Copy Tab - Features Allocation
154
Preset Buttons
155
Copy Defaults
155
Background Suppression
157
Copy Control
159
Original Size Defaults
160
Reduce / Enlarge Presets
161
Custom Colors
161
Connectivity & Network Setup
162
Port Settings
162
Ftp Client
164
Protocol Settings
166
Machine's E-Mail Address/Host Name
169
Proxy Server Settings
169
EP Proxy Server Setup
170
Outgoing/Incoming E-Mail Settings
171
Remote Authentication / Directory Service
172
Security Settings
177
Other Settings
181
Print Service Settings
182
Allocate Memory
182
Delete Form
184
Other Settings
184
Banner Sheet
186
Scan Service Settings
189
First Tab
189
Scan Defaults
190
Scan to PC Defaults
192
Original Size Defaults
192
Output Size Defaults
193
Reduce / Enlarge Presets
193
Other Settings
193
Background Suppression Level
194
Fax Service Settings
196
Screen Defaults
196
Fax Defaults
197
Fax Control
198
Fax Received Options
202
Reduce / Enlarge Presets
203
Original Size Defaults
203
Local Terminal Information
203
Internet Fax Control
204
E-Mail/Internet Fax Service Settings
207
E-Mail Control
207
Folder Service Settings
210
Media Print Service Settings
211
Stored File Settings
212
Setup
214
Create Folder
214
Stored Programming
216
Create Job Flow Sheet
216
Restrictions on Using Job Flow
217
Create Job Flow Sheet Keyword
223
Add Address Book Entry
223
Transfer Protocol
226
Create Fax Group Recipients
230
Add Fax Comment
231
Paper Tray Attributes
231
Accounting
232
Create / View User Accounts
232
View Account
235
Reset User Accounts
235
System Administrator's Meter (Copy Jobs)
236
Accounting Type
236
Accounting Login Screen Settings
237
Fax Billing Data
237
Accounting / Billing Device Settings
238
Authentication / Security Settings
240
System Administrator Settings
240
Authentication
241
Create Authorization Groups
243
Passcode Policy
245
Job Status Default
247
Overwrite Hard Disk
247
Number of Overwrites
248
6 Centreware Internet Services Settings
251
Installation of Centreware Internet Services
252
Preparations
252
Configuration on the Machine
252
Starting Centreware Internet Services
254
Configuring Machine Settings Using Centreware Internet Services
255
7 Printer Environment Settings
259
Print Overview
260
Supported Operating Systems
262
Installation When Using USB Port
263
Step 1 Preparations
263
Step 2 Configuration on the Machine
263
Step 3 Configuration on the Computer
264
Centreware Internet Services Setting Items
264
Installation When Using TCP/IP (Lpd/Port 9100)
265
Step 1 Preparations
265
Step 2 Configuration on the Machine
265
Step 3 Configuration on the Computer
266
Centreware Internet Services Setting Items
266
Installation When Using Netware
268
Step 1 Preparations
268
Step 2 Configuration on the Machine
268
Step 3 Configuration on the Computer
270
Centreware Internet Services Setting Items
270
Installation When Using Microsoft Network (SMB)
271
Step 1 Preparations
271
Step 2 Configuration on the Machine
271
Step 3 Configuration on the Computer
272
Centreware Internet Services Setting Items
272
Installation When Using Internet Printing Protocol (IPP)
273
Step 1 Preparations
273
Step 2 Configuration on the Machine
273
Step 3 Configuration on the Computer
274
Centreware Internet Services Setting Items
274
Installation When Using Ethertalk
275
Step 1 Preparations
275
Step 2 Configuration on the Machine
275
Step 3 Configuration on the Computer
276
Centreware Internet Services Setting Items
276
8 E-Mail Environment Settings
277
E-Mail Overview
278
Preparations
280
Installation Procedures
282
Step 1 Enabling Port and Setting up TCP/IP
282
Step 2 Configuring E-Mail Environment
283
Centreware Internet Services Setting Items
284
9 Scanner Environment Settings
285
Scan Service Overview
286
Configuration of Store to Folder
288
Step 1 Enabling Port and Setting up TCP/IP
288
Step 2 Registering a Folder
289
Step 3 Configuring a Computer
289
Configuration of Scan to PC
290
Step 1 Preparations
290
Step 2 Enabling Port and Setting up TCP/IP
291
Step 3 Configuration on the Computer
292
Configuration of Store to USB
293
Step 1 Available USB Memory Devices
293
Centreware Internet Services Setting Items
293
Configuration of Network Scanning (Job Template Scanning)
294
Step 1 Preparations
294
Step 2 Enabling Ports and Setting up TCP/IP
294
Step 3 Configuring the SNMP Port
295
Step 4 Configuration on the Computer
296
Configuration of Scan to Home
297
Step 1 Preparations
297
Step 2 Enabling SMB Port and Setting up TCP/IP
297
Step 3 Configuring Remote Authentication
298
Step 4 Configuring Scan to Home
299
Step 5 Configuration on the Computer
301
Configuration of Store & Send Link
302
Step 1 Configuring E-Mail
302
Step 2 Enabling Authentication
302
Step 3 Other Settings
302
Centreware Internet Services Setting Items
303
10 Using the Internet Fax Service
305
Internet Fax Overview
306
Preparations
306
System Requirements for the Machine
306
E-Mail Environment
306
Installation Procedures
308
Step 1 Enabling Port and Setting up TCP/IP
308
Step 2 Configuring E-Mail Environment
309
Step 3 Testing the Internet Fax
310
11 Encryption and Digital Signature Settings
311
Encryption and Digital Signature Overview
312
Types of Certificate
312
Encryption Features for Communication
312
Encryption and Digital-Signature Features for Scan Files
313
Configuration of HTTP Communications Encryption
314
Installation Overview
314
Step1 Configuration on the Machine
314
Step2 Configuration on the Computer
315
Configuration of Encryption Using Ipsec
316
Installation Overview
316
Step1 Import and Configuration of a Certificate
316
Step2 Configuration on the Machine (Configuration of Ipsec)
317
Step3 Configuration on the Computer
318
Configuration of E-Mail Encryption/Digital Signature
319
Installation Overview
319
Step1 Configuration on the Machine
319
Step2 Configuration on Sender and Recipient
321
Configuration of PDF / Docuworks / XPS Signature
324
Installation Overview
324
Step1 Configuration on the Machine
324
Step2 Configuration on the Computer
326
12 Authentication and Accounting Features
327
Overview of Authentication and Accounting Feature
328
Overview of Authentication Feature
328
Overview of Accounting Feature
329
Authentication
330
User Types Managed by Authentication Feature
330
User Roles and Authorization Groups
331
Types of Authentication
331
Types of Account Administration
332
Authentication and Accounting Relationship
334
Services Controlled by Authentication
335
Overview
335
Services Restricted by User ID Authentication
335
Services Restricted by the Combined Use of Smart Card Authentication and User ID Authentication
338
Authentication for Job Flow Sheets and Folders
340
Overview
340
When the Authentication Feature Is Disabled
342
When the Authentication Feature Is Enabled
345
Jobs Manageable by Account Administration
348
Configuration for Authentication
351
Installation Overview
351
Enabling Authentication
351
Changing the Default Authorization Group Settings
354
Creating an Authorization Group
354
Configuration for IC Card Reader (Optional)
356
Step 1 Preparations
356
Step 2 Logout Method Using the Smart Card
356
Step 3 Registering Smart Card Information
357
Configuration for Account Administration
358
Step 1 Selecting an Accounting Type
358
Step 2 Registering User Information
358
User Authentication Operations
360
Authenticating Login Users
360
Changing Passcode
361
13 Problem Solving
363
Troubleshooting
364
Machine Trouble
365
Image Quality Trouble
370
Trouble During Copying
376
Unable to Copy
376
The Copy Result Is Not What was Expected
377
Trouble During Printing
380
Unable to Print
380
The Print Result Is Not What was Expected
381
Trouble During Faxing
383
Sending Problems
383
Receiving Problems
385
Trouble During Scanning
387
Unable to Scan with the Machine
387
Unable to Import Scanned Documents to the Computer
388
Unable to Send a Scanned Document over the Network (FTP/SMB)
389
Unable to Send E-Mail
390
The Image Is Not What was Expected
390
Network-Related Problems
392
When Using SMB
392
When You Cannot Print
393
When Using Netware
394
When Using TCP/IP
398
When Using Ethertalk
399
Centreware Internet Services Problems
400
E-Mail Features Problems
401
Internet/Intranet Connection Problems
402
Ipv4 and Ipv6 Connection Problems
403
Media Print - Text Trouble
406
Media Print - Photos Trouble
407
Error Code
408
Error Code 033-751...062-790
468
Error Code 072-310...092-319
469
Error Code 092-320...116-220
470
Error Code 116-310...116-342
471
Other Errors
480
Paper Jams
481
Paper Jams in Trays 1 to 4
481
Paper Jams in Tray 5 (MSI)
483
Paper Jams in Fusing Unit
485
Paper Jams in Duplex Module
486
Paper Jams in Finisher-AB1
487
Paper Jams in H Transport Unit
488
Document Jams
490
Stapler Faults
492
Staple Jams in Staple Cartridge (for Finisher-AB1)
493
14 Appendix
495
Specifications
496
Print Function
498
Printable Area
505
Internal Fonts
506
Optional Components
508
ESC/P-K Emulation
509
Fonts
510
ESC/P-K Emulation Settings
511
Setting Item
515
Magnification Table
518
Paper Size and Number of Printable Characters
522
PDF Direct Print
524
Docuworks Direct Print
526
PCL Emulation
528
Output Feature
530
Pcl Settings List
531
HP-GL2 Emulation
535
Output Feature
536
HP-GL/2 Emulation Settings
537
Hard Clip Area
543
Printable Area
544
Auto Layout
546
Notes and Restrictions
553
Notes and Restrictions on the Use of the Copy Feature
555
Notes and Restrictions on the Use of the Print Feature
556
Notes and Restrictions on the Use of the Scan Features
558
Notes and Restrictions on the Use of the Fax Feature
562
Notes and Restrictions on the Use of the E-Mail/Internet Fax Feature
563
Notes and Restrictions When Connecting with Internet Service Provider
567
Notes and Restrictions on the Interrupt Mode
569
Notes and Restrictions on Folders
570
Notes and Restrictions When Operating from Computers
571
Notes and Restrictions on Job Flows
572
Notes and Restrictions on the Authentication and Accounting
573
Notes and Restrictions for Using SMB
574
Notes and Restrictions for Using TCP/IP
575
Notes and Restrictions for Using Ethertalk
577
Notes and Restrictions for Ipv6 Connection
578
Notes and Restrictions for Print E-Mail
579
Using the Telephone
580
Activity Report
582
Installing the Docuprint CM500 Series Upgrade Kit (Optional)
584
Glossary
586
EP System
588
Index
589
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Fuji Xerox DocuPrint CM505 da Specifications
General
Brand
Fuji Xerox
Model
DocuPrint CM505 da
Category
All in One Printer
Language
English
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