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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8
162
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
Invalid Film
(PC Error Message
Nos. 94, 95, 96, 164,
165, and 166)
An unauthorized film is
installed in the Printer.
Get the correct Film from your
dealer.
Invalid Password
(PC Error Message
No. 136)
Printing disabled at this time. Press Cancel to abort this
print job and then check
security settings at host
computer.
Invalid Ribbon
(PC Error Message
No. 93)
An unauthorized Ribbon is
installed in the Printer.
Get the correct Ribbon from
your dealer.
Job Data Error
(PC Error Message
No. 106)
The print data sent to the
Printer is corrupt or has been
interrupted.
Reset the Printer and try
again.
If this problem persists, call for
technical assistance.
Lam 1 Tag Err
(PC Error Message
No. 259)
A RFID read or write error
occurred on Cartridge 1.
Retry, and if it fails again the
material cannot be used.
Lam 2 Tag Err
(PC Error Message
No. 260)
A RFID read or write error
occurred on Cartridge 2.
Retry, and if it fails again the
material cannot be used.
Lam Async Error
(PC Error Message
No. 245)
The Printer timed out waiting
for communication from the
Laminator.
Check Lam power/connections
and restart the Printer.
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