HID HDP5000 - Page 163

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8
163
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
Lam Card Jam
(PC Error Message
No. 53, 212, 214, and
215)
A jam occurred somewhere
between the Printer and the
Laminator.
Open covers and clear the
obstruction/jam.
Lam Check Card
(PC Error Message
No. 213)
A jam occurred inside the
Laminator.
Open Lam cover and clear the
obstruction.
Lam Com Error
(PC Error Message
No. 246)
There was a communication
failure between the Printer
and Laminator.
Check Lam power/connections
and restart the Printer.
Lam Error
(PC Error Message
Nos. 237 and 238)52
A generic unknown error as
occurred.
Reset the Printer and try
again. If this problem persists,
call for technical assistance.
Lam Card Not
Ejected
(PC Error Message
No. 216)
The card is not ejected from
the Laminator.
The Lamination material is
stuck to the card.
Lam Handler Startup
Error
(PC Error Message
No. 66)
A problem was detected
during Printer start-up.
Reset the Printer and try
again.
If this problem persists, call for
technical assistance.