HID HDP5000 - Page 255

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8
255
Reviewing Frequently-asked Questions-Ethernet
Question Answer
What if I lose the password
for my Printer or it is not
accepted?
The HDP5000 has a menu selection that allows the User
names and passwords to revert to default:
Options > Menu > Network Settings > Reset
Passwords
What do I do if the IP
address of my Printer is
being changed by my
network?
Follow this procedure:
1. Contact your network administrator. Ask that your
current IP address be reserved or ask that they
provide a specific IP address that you can use to
configure the Ethernet interface.
OR
2. Choose an IP address that you know will not be used
by any other PC, server or network device. Use those
settings to configure your Printer with static network
settings.
(Caution: Do not do this unless you know that these
settings will always be available.)
How do I reconfigure my
PC Printer Driver to
connect to a different
Printer or different IP
address?
Choose “Local printer…” unless a shared network printer
is to be installed on a print server.
Use the Windows “Add Printer Wizard” to create a printer
instance to communicate to the printer at the new IP
address.
If the printer port is not listed as an existing port then a
new “HDP5000 TCP/IP Card Printer Port” must be
created and configured to communicate to the printer at
the proper IP address.
See the appropriate Windows documentation for additional
help.