704 Implementing the IBM Storwize V5000 Gen2 with IBM Spectrum Virtualize V8.1
Several event notification mechanisms are available:
Email Email notifications can be configured to send emails to one or more
email addresses. With this mechanism, individuals can receive
notifications wherever they have email access, including mobile
devices.
SNMP SNMP notifications can be configured to send a Simple Network
Management Protocol (SNMP) traps report to a data center
management system that consolidates SNMP reports from multiple
systems. With this mechanism, you can monitor your data center from
a single workstation.
Syslog Syslog notifications can be configured to send a syslog report to a
data center management system that consolidates syslog reports from
multiple systems. With this mechanism, you can monitor your data
center from a single location.
If your system is within warranty, or you have a hardware maintenance agreement, configure
your IBM Storwize V5000 Gen2 system to send email events directly to IBM if an issue that
requires hardware replacement is detected. This mechanism is known as
Call Home. When
an event is received, IBM automatically opens a problem report and, if appropriate, contacts
you to verify whether replacement parts are required.
12.5.1 Email notifications and Call Home
The Call Home function of the IBM Storwize V5000 Gen2 uses the email notification
mechanism to send emails to the specific IBM Support Center. You enable Call Home by
configuring email notifications. Then, you can optionally add other email addresses to notify.
To configure Call Home and other optional email addresses, complete the following steps:
1. Browse to Settings → Notifications → Email and select Enable Notifications, as
shown in Figure 12-62.
Figure 12-62 Enabling email notifications
2. For the correct functionality of email notifications, ensure that Simple Mail Transfer
Protocol (SMTP) is enabled on the management network and not, for example, blocked by
firewalls.
Important: If you set up Call Home to the IBM Support Center, ensure that the contact
details that you configured are correct and kept up-to-date when personnel changes.
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