Chapter 12. RAS, monitoring, and troubleshooting 729
– Standard logs plus the most recent statesave from each node
This option is used most often by the support team for problem analysis. They contain
the standard logs from the system and the most recent statesave from each node in
the system.
– Standard logs plus new statesave
This option might be requested by the IBM Support Center team for problem
determination. It generates a new statesave (livedump) for all of the nodes and
packages them with the most recent logs.
The support center will let you know which package they need.
8. Click Upload. After the new support package is generated, a summary panel displays the
progress of the upload. If the upload is unsuccessful or encounters errors, verify the
connection between the system and the support center and retry the upload.
9. If you decide that you want to upload the support package later, you can use the function
shown in Figure 12-103.
Figure 12-103 Upload Existing Package
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