iPECS UCP
Hardware Description and Installation Manual Issue 1.3
44
3.4 Software Components
iPECS software comes pre-loaded in the various system modules. In addition, application and
services software have been developed to expand and enhance iPECS functionality.
Applications and Services offered include:
iPECS Attendant - Office
iPECS Attendant - Hotel
iPECS UCS Server
iPECS UCS Clients (Windows desktop and Mobile Android/iOS/Windows)
iPECS IPCR
iPECS CCS (Call Center Solution)
iPECS NMS (Network Management Services)
IP Networking/Qsig Networking
ClickCall
Report Plus
MS Lync (RCC Gateway/Client)
AMP (ACD Manager Protocol)
AMSI (need IOT)
T-Net
TAPI (1
ST
Party)
TAPI (3
RD
Party)
Fidelio I/F
SIP Extension
iPECS UCP Hotel
iPECS AIM (Advanced Integration Messaging)
These software packages are documented in other manuals. Contact your local Ericsson-LG
Enterprise representative for a list of other documents available for iPECS UCP.
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