Juniper EX Series Complete Hardware Guide

This topic describes:
■ Packing an EX-series Switch for Shipping on page 121
■ Packing EX-series Switch Components for Shipping on page 122
Packing an EX-series Switch for Shipping
To pack an EX-series switch for shipping:
1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist and
connect the strap to the ESD point on the chassis or to an outside ESD point if
the switch is disconnected from earth ground. For more information about ESD,
see “Preventing Electrostatic Discharge Damage” on page 138.
2. On the console or other management device connected to the switch (to the
master switch in a virtual chassis), enter the CLI operational mode and issue the
following command to shut down the switch software:
user@switch> request system halt
Wait until a message appears on the console confirming that the operating system
has halted. For information about the request system halt command, see the
JUNOS Software System Basics and Services Command Reference at
http://www.juniper.net/techpubs/software/junos/junos90/index.html.
3. Disconnect power from the switch by performing one of the following:
■ If the power source outlet has a power switch, set it to the OFF (0) position.
■ If the power source outlet does not have a power switch, gently pull out the
male end of the power cord connected the power source outlet.
4. Remove the cables that connect the switch to all external devices.
5. Remove all field-replaceable units (FRUs) from the switch.
6. If the switch is installed on a wall or rack, have one person support the weight
of the switch while another person unscrews and removes the mounting screws.
7. Cover the switch with an ESD bag, and place the packing foam on top of and
around the switch.
8. Place the switch in the shipping carton.
9. If you are returning accessories or FRUs with the EX-series switch, pack them
as instructed in “Packing EX-series Switch Components for Shipping” on page 122.
10. Replace the accessory box on top of the packing foam.
11. Securely tape the box closed.
12. Write the RMA number on the exterior of the box to ensure proper tracking.
Packing an EX-series Switch for Shipping ■ 121
Chapter 6: Contacting Customer Support and Returning Hardware

Juniper EX Series Specifications

General

Brand	Juniper
Model	EX Series
Category	Switch
Language	English