10-9
Troubleshooting > Solving Malfunctions
Printouts are dirty. Is the platen or the document
processor dirty?
Clean the platen or the document
processor.
10-6
Printouts are fuzzy. Is the machine being used in very
humid conditions?
Use in an environment that has
suitable humidity.
1-3
— If you experience frequent problems,
turn the cassette heater switch on.
2-4
— Run [Drum Refresh 1]. 9-24
Images are skewed. Are the originals placed correctly? When placing originals on the platen,
align them with the original size
indicator plates.
3-7
When placing originals in the
document processor, align the original
width guides securely before placing
the originals.
3-8
Is the paper loaded correctly? Check the position of the paper width
guides.
3-2
— Perform center line adjustment. For
more information about how to do so,
contact your service representative.
—
Paper often jams. Is the paper loaded correctly? Load the paper correctly. 3-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
3-2
Is the paper curled, folded or wrinkled? Replace the paper with new paper. 3-2
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. 10-21
Printouts are wrinkled. Is the paper damp? Replace the paper with new paper. 3-2
If you experience frequent problems,
turn the cassette heater switch on.
2-4
Is the paper set in a proper
orientation?
Change the orientation in which the
paper is positioned.
—
Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet. —
Is the machine powered on? Turn on the main power switch. 2-12
Is the printer cable or network cable
connected?
Connect the correct printer cable or
network cable securely.
2-10
Was the machine powered on before
the printer cable was connected?
Power on the machine after
connecting the printer cable.
—
Is the print job paused? Resume printing. 8-3
Documents are printed
improperly.
Are the application software settings at
the PC set properly?
Check that the printer driver and
application software settings are set
properly.
—
While the operation panel
was being used, the keys
locked up and do not respond
when pressed.
Is the operation panel locked? Check the panel lock setting in
COMMAND CENTER and change the
setting if necessary.
KYOCERA
COMMAND
CENTER
Operation
Guide
Symptom Checkpoints Corrective Actions Reference
Page
To Next Page
Loading...
