Lexmark MX310 - Paper Jams

Sensor (narrow media) jam service check
Action Yes No
Step 1
Check the narrow media sensor for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 2. Clear the paper path
of any media
fragments.
Step 2
Check the narrow media sensor cable JNRW1 for proper
connection.
Is it properly connected?
Go to step 3. Reseat the cable.
Step 3
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Narrow Media
Does the sensor state on the control panel display change when
it is toggled?
Go to step 4. Replace the narrow
media sensor.
Step 4
Does the error remain?
Contact the next
level of support.
The problem is
solved.
202 paper jams
202 paper jam messages
Error code Description Action
202.01 Exit sensor is covered during warm up. Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.03 Media did not reach the fuser exit sensor. Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.05 Fuser exit sensor covered too long by the current
sheet.
Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.07 Fuser exit sensor covered too long by the
previous sheet.
Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.13 Restart attempted after an internal jam without
cover open. Close event. Likely that the jam was
not actually cleared.
Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.16 Page at fuser nip before fuser started ramping
toward desired. Indicates code may be receiving
more hall interrupts than intended.
Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.17 Page at fuser nip before fuser reached acceptable
operating temperature. Page arrived at fuser
earlier than expected, so it was probably staged.
Go to
“Sensor (fuser exit) jam service check” on
page 105.
7015
Diagnostics and troubleshooting
104