Lexmark MX310 - Do print irregularities still appear?

USB print service check
Action Yes No
Step 1
Enter Diagnostic mode and perform a print test to make sure the
printer prints correctly. Verify that the indicator light is on, and then
print the menu settings page. Navigate to:
Reports > Menu Settings Page
Are the internal pages printing?
Go to step 2. Go to step 7.
Step 2
Verify if the user's applications are set up correctly.
Are they set up correctly?
Go to step 4. Go to step 3.
Step 3
Try a dierent application to run a print job.
Did the output print?
This is not a printer
issue.
Go to step 4.
Step 4
Check the printer driver.
Is the correct driver being used and properly set up?
Go to step 6. Go to step 5.
Step 5
Use a dierent driver.
Did this fix the issue?
The problem is
solved.
Go to step 6.
Step 6
Try a dierent USB cable.
Did this fix the issue?
The problem is
solved.
Go to step 7.
Step 7
Replace the controller board. Go to
“Controller board removal”
on page 299.
Did this fix the issue?
The problem is
solved.
Contact the next
level support
7015
Diagnostics and troubleshooting
209