List of printer and toner cartridge regions
Region number Region
0Global
1 United States, Canada
2 European Economic Area (EEA), Switzerland
3 Asia Pacific, Australia, New Zealand
4Latin America
5 Africa, Middle East, rest of Europe
9 Invalid
Notes:
• The x and y values are the .xy of the error code shown on the printer control panel.
• The x and y values must match for printing to continue.
Replace defective imaging unit [31.xy]
Replace the defective imaging unit to clear the message. For more information, see the instruction sheet
that came with the supply.
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the
User’s Guide or visit
www.lexmark.com.
Replace jammed originals if restarting job.
From the printer control panel, try one or more of the following:
• Select Cancel job to clear the message and cancel the scan job. For non‑touch‑screen printer models,
press
to confirm.
• Select Scan from automatic feeder to continue scanning from the ADF immediately after the last
successful scan job. For non‑touch‑screen printer models, press
to
confirm.
• Select Scan from
flatbed
to continue scanning from the scanner immediately after the last successful
scan job. For non‑touch‑screen printer models, press
to confirm.
• Select Finish job without further scanning to end the last successful scan job. For non‑touch‑screen
printer models, press
to
confirm.
• Select Restart job to restart the scan job with the same settings from the previous scan job. For
non‑touch‑screen printer models, press
to confirm.
Replace imaging unit, 0 estimated pages remain [84.xy]
Replace the imaging unit to clear the message and continue printing. For more information, see the
instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.
7015
Diagnostics and troubleshooting
136