Lexmark MX310 - CCD Service Check; Flatbed Motor Service Check

Actions Yes No
Step 6
Replace the flatbed unit. See
“Flatbed assembly removal” on
page 398.
Did this fix the problem?
The problem is
solved.
Go to step 7.
Step 7
Replace the controller board. See
“Controller board removal” on
page 299.
Did this
fix
the problem?
The problem is
solved.
Consult the next
level of support.
CCD service check
Actions Yes No
Step 1
Restart the device, and then retry the scan/copy job. Repeat this
step with a few copy jobs.
Does the error return?
Go to step 2. No issue.
Step 2
Is the CCD ribbon cable properly connected to JCIS1 on the
controller board?
Go to step 3. Properly connect
cable to JCIS1.
Step 3
Replace the flatbed unit. See
“Flatbed assembly removal” on
page 398.
Did this resolve the issue?
The problem is
solved.
Replace the
controller board. See
“Controller board
removal” on
page 299.
Flatbed motor service check
Actions Yes No
Step 1
Ensure that the flatbed motor cable JFB1 is connected.
Is the cable connected?
Go to step 2. Properly connect the
cable.
Step 2
Replace the flatbed unit. See
“Flatbed assembly removal” on
page 398.
Is voltage present?
The problem is
solved.
Go to step 3.
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Diagnostics and troubleshooting
184