Scanner disabled by admin [840.01]
Print without the scanner, or contact your system support person.
Scanner disabled. Contact system administrator if problem persists.
[840.02]
From the printer control panel, try one or more of the following:
• Select Continue with scanner disabled to return to the home screen, and then contact your system
support person.
• Select Reboot and automatically enable scanner to cancel the job.
Note: This attempts to enable the scanner.
• For non‑touch‑screen printer models, press to confirm.
Scanner jam, remove all originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
Scanner jam, remove jammed originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
Serial option [x] error [54]
Try one or more of the following:
• Make sure that the serial cable is properly connected and is the correct one for the serial port.
• Make sure that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly
on the printer and computer.
• From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer
models, press
to confirm.
• Turn o the printer, and then turn it back on.
SMTP server not set up. Contact system administrator.
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,
press
to confirm.
Note: If the message appears again, then contact your system support person.
Some held jobs were not restored
From the printer control panel, select Continue to delete the specified job. For non‑touch‑screen printer
models, press
to
confirm.
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Diagnostics and troubleshooting
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