Actions Yes No
Step 4
Clean the ADF scanner glass (A). See
“Cleaning the scanner
glass” on page 422.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Remove, and then reinstall the imaging unit.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the imaging unit.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Remove the hot roll fuser, and then check for scratches and other
damage.
Is the fuser free of scratches and other damage?
Contact the next
level of support.
Go to step 8.
Step 8
Replace the hot roll fuser.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Horizontal light bands check
7015
Diagnostics and troubleshooting
69