Lexmark MX310 - ADF Streak Service Check; ADF Feed Errors Service Check

ADF streak service check
Actions Yes No
Do streaks appear on the middle of scans when using the ADF? Clean the ADF glass
on the flatbed using
a lint-free cloth. Also,
clean the separator
roll and pad with a
damp cloth.
No issue to fix.
ADF feed errors service check
Actions Yes No
Step 1
If the ADF is multi-feeding, check for dirt on the ADF separator pad
and ADF separator rollers.
Are they dirty?
Clean them with a lint
free cloth and
isopropyl alcohol.
Replace the
separator pad and
restraint pad.
Step 2
If the paper is skewing when it is fed into the ADF, check the paper
guide width.
Is it set correctly?
Go to step 3. Set the paper guides
so they contact the
edges of the paper.
Step 3
If paper is skewing when fed or jamming check to see if the top
cover is open or ajar.
Is the ADF top cover open or ajar?
Properly close the
top cover.
Go to step 4. If the
paper is jamming in
the ADF, then go to
“ADF paper jam
service check” on
page 121.
Step 4
Is the leading edge of the paper wrinkled or torn?
Use dierent media. Go to step 5.
Step 5
Perform the ADF pick motor and ADF feed motor tests.
Are the motors working properly?
Go to step 6. Go to step 8.
Step 6
Perform the ADF paper present sensor test. See
“Scanner tests”
on page 235.
Is the sensor working properly?
Go to step 7. Go to step 8.
Step 7
Check the ADF sensor actuators to see if they are dirty or jammed.
Are the actuators okay?
If any actuators on
the ADF are broken,
then replace the ADF
unit. See
“ADF unit
removal” on
page 388.
Go to step 8.
7015
Diagnostics and troubleshooting
187