Lexmark MX310 - Vertical Dark Streaks with Print Missing Check

Actions Yes No
Step 5
If a separator plastic (A) is stuck inside the imaging unit or if there
are other obstructions between the charge roller and
photoconductor drum, then remove them.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Vertical dark streaks with print missing check
Actions Yes No
Step 1
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the printer is using a third‑party cartridge, then refer the
users to their cartridge supplier.
Is the printer using a genuine and supported toner cartridge?
Go to step 3. Go to step 2.
Step 2
Install a genuine and supported toner cartridge.
Does the problem remain?
Go to step 3. The problem is
solved.
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Diagnostics and troubleshooting
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