Linksys Voice System Administration Guide 117
Configuring Dial Plans for the Auto Attendant
Configuring the LVS Auto-Attendant
– NightTime Answer Delay: Enter the number of seconds that the Auto Attendant waits
before answering a call. Typically the nighttime delay is set to 0 because no one is on
site to answer calls.
• To set up the Weekend/Holiday Auto Attendant:
– Weekend/Holiday AA: Choose yes from the drop-down list.
– Weekend/Holiday AA Script: Choose 1, 2, or 3 from the drop-down list.
– Weekends/Holidays: Define the weekend and holidays, using the following syntax:
[wk=n1[,ni];][hd=mm/dd/yyyy|mm/dd/yyyy-mm/dd/yyyy[,mm/dd/yyyy|mm/dd/yyyy-mm/
dd/yyyy];]
*
For weekends, the syntax is wk=n1[,ni]. In place of n1, specify first day of the
weekend (1 for Monday, 2 for Tuesday, and so on). If the weekend lasts more
than one day, specify the final day of the weekend in place of
n1. Separate the
values with a comma.
*
For holidays, specify each date in mm/dd or mm/dd/yyyy format (the year is
optional). Separate the dates with a comma, or indicate a range of dates with
a dash.
EXAMPLE:
wk=6,7;hd=1/1,2/21/2006,5/30/2006,12/19/2006-12/30/2006
In this example, the weekend is defined as Saturday and Sunday. The holidays are
Jan. 1 indefinitely; Feb. 21, 2006; May 30, 2006; and Dec. 19-30, 2006.
– Weekend/Holiday Answer Delay: Enter the number of seconds that the Auto
Attendant waits before answering a call. Typically the weekend delay is set to 0
because no one is on site to answer calls.
5. Click Submit All Changes.
Configuring Dial Plans for the Auto Attendant
Each Auto Attendant script refers to an Auto Attendant Dial Plan to determine how to process
the DTMF digits that are entered by the caller. You can define two dial plans on the Voice > SIP
page, Auto Attendant Parameters section, AA Dial Plan 1 and AA Dial Plan 2 fields.
EXAMPLE 1, Default AA Dial Plan 1:
(10x|xxx.)
EXAMPLE 2: (<x:500x>|408555xxxx|xxxxx)”, “(<1:1002>|<2:21111>|<3:3333>|xxxxx)
In this example, when the user inputs DTMF digits, AA parses them using the dial plan first, then
the parsing result is directed to the AA script menu instruction.
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