Warning / Error Messages
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Troubleshooting
Message Cause Solution
The machine received some data
other than command data.
Securely connect the interface cable
in position.
Use an interface cable conforming to
the specifications.
An error occurred when the
machine cannot print on front side.
Check the machine.
When ON is set for back side print-
ing, the machine received some
data other than back side printing
data.
Check the setting of the printing data
again.
Any parameter outside the range of
acceptable numeric values was
received.
Turn off the main power to the
machine and turn it on after a while.
If the same error message appears
again, contact your local distributor to
call for service.
The received data does not follow
the command system set by the
machine.
Transmit data that is compatible with
the command system supported by
this machine.
An error occurred in communication
between the host computer and the
interface board for USB2.0 connec-
tion.(Full-Speed mode connection)
Check that the host PC supports the
USB2.0 interface.
(Communication can be resumed with-
out changing any setting. However, it
is recommend to use the connection in
High-Speed mode.)
It is being tried to change settings
for functions though there remains
received data that has not yet been
printed.
Print all the received data or execute
the data clear function. Then, change
settings.
An excessive load was applied to
the X motor.
Turn off the main power to the
machine and turn it on after a while.
If the same error message appears
again, contact your local distributor to
call for service.
An excessive load was applied to
the Y motor.
An error due to an excessive cur-
rent of the X motor was detected.
An error due to an excessive cur-
rent of the Y motor was detected.
An error occurred in the capping
control. (Improper parameter
adjustment value)
An error occurred in the wiper con-
trol.
Turn off the main power to the
machine and turn it on after a while.
If the same error message appears
again, contact your local distributor to
call for service.
Paper could not be detected.
The media set position or media
itself is not proper.
If the same error message appears
again even after setting the media
properly, contact your local distributor
to call for service.
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