User’s Guide – Ultima cutting plotter
91 AP-75032, Rev 2.2, 20/04/07
6.6. ERROR MESSAGES
6.6.1. Recoverable system errors
In this section you will find a summary of problems that might occur during day-to-day use of your cutter and
some hints how to determine the cause of the problem.
1. Power switch is turned ON, but the cutter does not operate.
¾ Is the power cable connected to the cutter?
¾ Is the cutter connected to a power outlet with the specified voltage?
2. Media is loaded, but the cutter does not operate.
¾ Is the media hold lever lowered?
¾ Is the media properly loaded?
¾ Are the paper sensors clean?
3. Data is being sent from the computer, but the cutter does not react.
¾ Is there a proper interface cable connected?
¾ Do the interface conditions on the host computer match those set on the cutter?
4. Data is sent from the computer but errors occur on the cutter’s side.
¾ Are the output settings correct on the host computer and in the cutting software?
¾ Do the interface conditions on the host computer match those set on the cutter?
¾ Does the command mode on the host computer match the command mode on the cutter?
5. Some parts of the design are not well cut.
¾ Check whether the knife tip is not clogged with material residues.
¾ Examine the knife blade with a magnifier to see if the tip is not damaged or broken.
¾ Perform the offset adjustment routine to check cutting quality.
¾ Perform the internal test cut and check its quality.
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