MUTOH ValueJet 1608 HS - Media Jams Frequently Occur; The Wrong Media Size Is Set During Initialization

User’s Guide ValueJet 1608 HS
166 AP-75810 - Revision 2.0
The wrong media size is set during initialization
Media jams frequently occur
N° Possible cause Remedy Reference
1
Are you using recommended
media?
Use recommended media.
Setting media
type on page40
2 Is the media loaded at an angle? Load the media straight.
Loading roll
media on
page37
3
When the media is set, does it
curl upward?
Straighten the media or set a new
media.
Loading roll
media on
page37
4
Is the printer being used in an
environment other than specified,
such as in direct sunlight?
Only use the printer in an
environment that is specified for
use.
Loading roll
media on
page37
5
Are you using media that has
been printed on already?
Use a new media.
Setting media
type on page40
6
Is the media thickness value
correct?
Re-set so that media thickness
detection will be conducted, and
then re-set the media.
Set 5: Media
initial menu on
page118
Note
 If media other than the recommended one is used, correct media feeding
cannot be assured.
N° Possible cause Remedy Reference
1
Are you using recommended
media?
Use recommended media.
Setting media
type on page40
2
Is the media used in an
environment other than
specified?
Use the media in a dedicated
environment.
Notes on
handling media
on page74
3 Are you using old media?
Replace it with new media.
Loading roll
media on
page37
4
Are you using folded or wrinkled
media?
5 Does the media bend?
Use the recommended media.
When using media other than the
dedicated one, set the Vacuum
Fan menu.
Setting media
type on page40
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