Troubleshooting VJ-1324X OPERATION MANUAL
250 7.4 Smartchip Recovery
7.4 Smartchip Recovery
When the following message is prompted on the operation panel, a smartchip error such as broken chip
may have occurred in the ink cartridge.
• [***] S/C Recog. Err.
• [**] Check Color ->E
Check that the correct color is inserted in the cartridge slot and perform smartchip recovery. This will
allow you to continue to print.
To perform smartchip recovery, do one of the followings according to the message appeared.
7.4.1 When the message “[***] S/C Recog. Err.” appears
Remove the ink cartridge and reload it. If the printer is still unable to read it, install a new ink cartridge.
• If a message “[**] Check Color ->” appears after the ink cartridge is reloaded, follow the section
"
7.4.2 When the message “[**] Check Color ->E” appears" to operate.
7.4.2 When the message “[**] Check Color ->E” appears
Check that the ink color of the cartridge inserted is correct.
• In case of wrong color insertion, load a correct ink color cartridge.
• If color is correct, press the [Enter] key. The printer will perform smart chip recovery and will
continue to print.
• During smartchip recovery execution, the ink cartridge being recovered blinks in the ink level
indicator and ink status menu.
2.2.4.1 Estimated Ink level graphic, 5.1.16 Ink Status menu
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