ERROR CODES
B465 4-4 SM
Code Meaning Suggested Cause/Action
0-23 Too many errors during
reception
• Check the line connection.
• Check the FCU - NCU connectors.
• Replace the NCU or FCU.
• Defective remote terminal.
• Check for line noise or other line problems.
• Try asking the other end to adjust their tx level.
• Try adjusting the rx cable equalizer setting and/or
rx error criteria.
Cross reference
• Rx cable equalizer - G3 Switch 07 (PSTN)
• Rx error criteria - Communication Switch 02, bits
0 and 1
0-24 Printer failure occurred while
the memory was full during
non-ECM reception;
negative response returned
There is no memory space available, or substitute
reception is disabled.
• Try asking the user to add optional extra
memory.
0-29 Data block format failure in
ECM reception
Check for line noise or other line problems.
• Try receiving from another machine.
Replace the FCU.
0-30 The other terminal did not
reply to NSS(A) in AI short
protocol mode
• Check the line connection.
• Check the FCU - NCU connectors.
• Try adjusting the tx level and/or cable equalizer
settings.
• The other terminal may not be compatible.
Cross reference
• Dedicated tx parameters
0-32 The other terminal sent a
DCS, which contained
functions that the receiving
machine cannot handle.
• Check the protocol dump list.
• Ask the other party to contact the manufacturer.
0-33 DCR timer runs out without
receiving certain amount of
data.
• Check the connections between the FCU, NCU,
& line.
• Check for line noise or other line problems.
• Replace the NCU or FCU.
• The remote machine may be defective or may
have disconnected.
0-52 Polarity changed during
communication
• Check the line connection.
Retry communication.
0-70
The communication mode
specified in CM/JM was not
available
(V.8 calling and called
terminal)
• The other terminal did not have a compatible
communication mode (e.g., the other terminal
was a V.34 data modem and not a fax modem.)
• A polling tx file was not ready at the other
terminal when polling rx was initiated from the
calling terminal.