Service Call Conditions
SM Appendix 3-27 D009/D011/D012/D013/D091/D092
Appendix:
Service Call
Conditions
Consult with the user's local telephone company.
-011 -
Incorrect network setting
Both the NIC and Embedded RCG-M are activated at the same time.
Same as -001
Disable the NIC with SP5985-1.
-012 -
Modem board error
The modem board does not work properly even though the setting of the
modem board is installed with a dial up connection.
Same as -001
1. Install the modem board.
2. Check and reset the modem board setting with SP5816.
3. Replace the modem board.
651 C
Incorrect dial up connection
-001: Program parameter error
-002: Program execution error
An unexpected error occurs when the modem (Embedded RCG-M) tries to
call the center with a dial up connection.
Caused by a software bug
669 D
EEPROM error
Retry of EEPROM communication fails three times after the machine has
detected the EEPROM error.
Caused by noise
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