Service Call Conditions
SM Appendix 3-43 D009/D011/D012/D013/D091/D092
Appendix:
Service Call
Conditions
For more details about this SC code error, execute SP5990 to print an SMC report
so you can read the error code. The error code is not displayed on the operation
panel.
822 B Self-diagnostic error: HDD
[3003]
Check performed only when HDD is installed:
HDD device busy for over 31 s.
After a diagnostic command is set for the HDD, but the device remains
busy for over 6 s.
HDD defective
HDD harness disconnected, defective
Controller board defective
[3004]
No response to the self-diagnostic command from the ASIC to the HDDs.
HDD defective
823 B
Self-diagnostic error: NIB
[XXXX]: Detailed error code
[6101]
MAC address check sum error
The result of the MAC address check sum does not match the check sum
stored in ROM.
[6104]
PHY IC error
The PHY IC on the controller cannot be correctly recognized.
[6105]
PHY IC loop-back error
An error occurred during the loop-back test for the PHY IC on the controller.
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