Ricoh D009 - Page 417

Service Call Conditions
SM Appendix 3-49 D009/D011/D012/D013/D091/D092
Appendix:
Service Call
Conditions
858 C
HDD Encryption unit error 1
A serious error occurs when data is encrypted to update an encryption key
with the HDD encryption unit.
[0]
Encryption key acquisition error:
The controller fails to get a new encryption key.
 Defective controller board
Replace the controller board.
[1]
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
 Defective SATA chip on the controller board
Replace the controller board.
[2]
NVRAM data encryption error 1:
An error occurs while the NVRAM data is encrypted.
 Defective NVRAM on the controller board
Replace the NVRAM.
[30]
NVRAM data encryption error 2:
An error occurs before the NVRAM data is encrypted.
 Defective controller board
Replace the controller board.
[31]
Other error:
A serious error occurs while the data is encrypted.
 Same as SC991