SC Tables
SM Appendix 3-65 D023/D025
Appendix
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Finisher jogger motor error
The jogger fences move out of the home position but the HP sensor
output does not change within the specified number of pulses.
The 1st failure issues an original jam message, and the 2nd failure
issues this SC code.
Jogger HP sensor disconnected, defective
Jogger motor disconnected, defective
Jogger motor overloaded due to obstruction
Finisher main board and jogger motor
798
-2
B
1. Check or replace the harness.
2. Check for blockages in the jogger motor mechanism.
3. Replace the jogger HP sensor.
4. Replace the jogger motor.
5. Replace the finisher main board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Rear fence motor error
The rear jogger fence motor in the finisher is not operating.
Rear jogger motor drive is obstructed (jammed paper, paper
scraps, etc.)
The rear jogger fence motor harness loose or broken
Rear jogger fence HP sensor dirty, loose, defective
Rear jogger fence motor defective
798
-3
B
1. Check or replace the harness.
2. Check for blockages in the rear jogger motor drive mechanism.
3. Replace the rear jogger fence HP sensor.
4. Replace the rear jogger fence motor.