SC Tables
SM Appendix 3-69 D023/D025
Appendix
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Finisher stapler movement motor error
For 500-sheet finisher
The stapler HP sensor does not detect "OFF" signal even the
stapler moves from the "ON" position for 0.35 seconds.
The stapler HP sensor does not detect "ON" signal even the
stapler moves from the "OFF" position for 5.5 seconds.
Motor overload
Loose connection of the stapler home position sensor
Loose connection of the stapler movement motor
Defective stapler home position sensor
Defective stapler movement motor
798
-7
B
1. Check the connection of the stapler movement motor.
2. Check the connection of the stapler home position sensor.
3. Replace the stapler home position sensor.
4. Replace the stapler movement motor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
500-sheet finisher: Tray lift motor error
Motor overload
Loose connection of the shift tray motor
Defective shift tray motor
798
-8
B
1. Check the connections to the tray lift motor.
2. Replace the tray lift motor.