Ricoh MP C307 User Manual

3.Troubleshooting
34
Code Meaning Suggested Cause/Action
50
• Address book was being edited during creation of the
notification mail.
• Software error.
14-
51
UCS Destination Download Error Not even one return notification can be downloaded:
• The address book was being edited.
• The number for the specified destination does not
exist (it was deleted or edited after the job was
created).
14-
60
Send Cancel Failed
• The cancel operation by the user failed to cancel the
send operation.
14-
61
Notification Mail Send Failed for All
Destinations
• All addresses for return notification mail failed.
14-
62
Transmission Error due to the existence
of zero line page
• When the 0 line page exists in received pages with G3
communication, the transmission is interrupted.
14-
63
Fax Communication Unit: Transmission
Error
Check the followings.
• Name of SMTP server
• Port number of SMTP
• DNS setting
• Server name (FTP)
• Path name (computer name and shared folder name at
SMTP/ NCP)
• Active protocol setting (Netware/ NCP)
• NW flame type (NCP)
• Log-on mode (NDS tree/ bindery)
Check the SMTP server.
• Check if the SMTP server works normally and is
connected to the network.
• Check if the settings of the SMTP are correct.
Check the DNS server.
• Check if the DNS server works normally and is
connected to the network.
• Check if the settings of the DNS server are correct.
Check the network.
• Check if the LAN works normally.
• Check if the no firewall exists.
Check the destination folder for the data transfer.
• Check if the destination folder works normally.
• Check if the settings of the destination folder are

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen