Ricoh MP C307 User Manual

3.Troubleshooting
35
Code Meaning Suggested Cause/Action
correct.
Ask an administrator of the direct SMTP server in which
the data is supposed to be transferred.
• Check if the destination SMTP server works
normally.
• Check if the settings of the destination SMTP server
are correct.
15-
01
POP3/IMAP4 Server Not Registered
• At startup, the system detected that the IP address of
the POP3/IMAP4 server has not been registered in the
machine.
15-
02
POP3/IMAP4 Mail Account Information
Not Registered
• The POP3/IMAP4 mail account has not been
registered.
15-
03
Mail Address Not Registered
• The mail address has not been registered.
15-
10
DCS Mail Receive Error
• Error other than 15-11 to 15-18.
15-
11
Connection Error The DNS or POP3/IMAP4 server could not be found:
• The IP address for DNS or POP3/IMAP4 server is not
stored in the machine.
• The DNS IP address is not registered.
• Network not operating correctly.
15-
12
Authorization Error POP3/IMAP4 send authorization failed:
• Incorrect IFAX user name or password.
• Access was attempted by another device, such as the
PC.
• POP3/IMAP4 settings incorrect.
15-
13
Receive Buffer Full
• Occurs only during manual reception. Transmission
cannot be received due to insufficient buffer space.
The buffer is being used for mail send or Scan-to-
Email.
15-
14
Mail Header Format Error
• The mail header is not standard format. For example,
the Date line description is incorrect.
15-
15
Mail Divide Error
• The e-mail is not in standard format. There is no
boundary between parts of the e-mail, including the
header.
15-
16
Mail Size Receive Error
• The mail cannot be received because it is too large.

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen