Ricoh MP C307 User Manual

3.Troubleshooting
36
Code Meaning Suggested Cause/Action
15-
17
Receive Timeout
• May occur during manual receiving only because the
network is not operating correctly.
15-
18
Incomplete Mail Received
• Only one portion of the mail was received.
15-
31
Final Destination for Transfer Request
Reception Format Error
• The format of the final destination for the transfer
request was incorrect.
15-
39
Send/Delivery Destination Error The transmission cannot be delivered to the final
destination:
• Destination file format is incorrect.
• Could not create the destination for the file
transmission.
15-
41
SMTP Receive Error
• Reception rejected because the transaction exceeded
the limit for the “Auth. E-mail RX” setting.
15-
42
Off Ramp Gateway Error
• The delivery destination address was specified with
Off Ramp Gateway OFF.
15-
43
Address Format Error
• Format error in the address of the Off Ramp Gateway.
15-
44
Addresses Over
• The number of addresses for the Off Ramp Gateway
exceeded the limit of 30.
15-
61
Attachment File Format Error
• The attached file is not TIFF format.
15-
62
TIFF File Compatibility Error Could not receive transmission due to:
• Resolution error
• Image of resolution greater than 200 dpi without
extended memory.
• Resolution is not supported.
• Page size error
• The page size was larger than A3.
• Compression error
• File was compressed with other than MH, MR, or
MMR.
15-
63
TIFF Parameter Error The TIFF file sent as the attachment could not be received
because the TIFF header is incorrect:
• The TIFF file attachment is a type not supported.
• The TIFF file attachment is corrupted.
• Software error.
15-
64
TIFF Decompression Error The file received as an attachment caused the TIFF
decompression error:

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen