Capturing the Device Logs
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2. Specify the date that the problem occurred and the number of days to download the logs. If the fax
destinations need to be included in the fax information, set "On" as "Obtain Fax Destination(s)
Information". Then click "Download".
• "3" is set by default for "Number of days, including date fault occurred, to obtain". However "2",
which is the minimum needed for investigating the problems, is recommended for reducing the
downloading time.
• "Obtain Fax Destination(s) Information" is set to "Off" by default.
3. The confirmation screen will appear and the information and/or logs will start downloading. To proceed to
download the information and/or logs, wait for the open-or-save dialog to appear.
• To cancel downloading, click "Cancel".
• To reconfigure some settings, click "Download again".
• Operation panel when downloading the logs:
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