Ricoh MP C307 User Manual

SC6xx: Communication
451
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC637-02 D Tracking Information notification error (Management server error)
Tracking information was lost.
Communication with tracking management server failed.
• Network error
• tracking management server error
• Tracking SDK application error
Cycle the main power off and on.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC641-00 D Communication error between engine and controller
Although frame is sent from controller, engine does not reply to it.
• Controller Board soft error
• BiCU soft error
• BiCU and controller board connection error
• Cycle the main power off and on.
• Check the connection between the BiCU and the controller board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC645-01 to
-04
C Toner ID Chip Communication Error
-01: Black
-02: Magenta
-03: Cyan
-04: Yellow
SC is issued when the communication cannot be done between the BICU and ID chip via
ID chip contact board
• Toner bottle set error
• ID chip defective
• Harness broken
• BICU damaged
1. Clean the ID chip on the toner cartridge
2. Set the toner bottle again.
3. Replace the toner bottle
4. Fix the harness.
5. Replace the harness between BICU and ID chip contact board
1. Replace the BICU.
• Replace the ID chip contact board.
Rev 01/14/2019
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Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen