SC6xx: Communication
452
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC650-01 C Remote service modem communication error (Dialup authentication failure)
• An error related to communication (dialup connection, modem board etc.) using the RC
Gate Type M was detected or an error that prevents RC Gate operation was detected at
power on.
• Displayed only when an error is detected while RC Gate is operating.
• SC is not issued if an error occurs during RC Gate installation (because it can be
referenced using SP).
• SP settings invalid
• Modem connector disconnected
• Modem board disconnected
• Wireless LAN card disconnected
Check the following SPs.
• SP5-816-156 (Remote Service: Dial Up User Name)
• SP5-816-157 (Remote Service: Dial Up Password)
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC650-04 C Remote Service Modem Communication Error (dialup failing because of incorrect modem
configuration)
• An error related to communication (dialup connection, modem board etc.) using the RC
Gate Type M was detected or an error that prevents RC Gate operation was detected at
power on.
• Displayed only when an error is detected while RC Gate is operating.
• SC is not issued if an error occurs during RC Gate installation (because it can be
referenced using SP).
• SP settings invalid
• Modem connector disconnected
• Modem board disconnected
• Wireless LAN card disconnected
Software bug.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC650-05 C Remote Service Modem Communication Error (insufficient current or connection fault)
• An error related to communication (dialup connection, modem board etc.) using the RC
Gate Type M was detected or an error that prevents RC Gate operation was detected at
power on.
• Displayed only when an error is detected while RC Gate is operating.
• SC is not issued if an error occurs during RC Gate installation (because it can be
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