SC6xx: Communication
453
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
referenced using SP).
• SP settings invalid
• Modem connector disconnected
• Modem board disconnected
• Wireless LAN card disconnected
The line is not supported and nothing can be done.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC650-13 C Remote Service Modem Communication Error (RC Gate Type M was installed but modem is
not present (detected during operation))
• An error related to communication (dialup connection, modem board etc.) using the RC
Gate Type M was detected or an error that prevents RC Gate operation was detected at
power on.
• Displayed only when an error is detected while RC Gate is operating.
• SC is not issued if an error occurs during RC Gate installation (because this error can be
referred by using SP).
• SP settings invalid
• Modem connector disconnected
• Modem board disconnected
• Wireless LAN card disconnected
• If a modem board is not installed, install it.
• Check again if the modem driver configurations (SP5-816-160, SP5-816-165 to 171, and
SP5-816-165 to 171) are correct.
• If the problem is not solved, replace the modem.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC650-14 C Remote Service Modem Communication Error (RC Gate Type N was installed but modem is
present or wired/wireless LAN is not working correctly)
• An error related to communication (dialup connection, modem board etc.) using the RC
Gate was detected or an error that prevents RC Gate operation was detected at power on.
• Displayed only when an error is detected while RC Gate is operating.
• SC is not issued if an error occurs during RC Gate installation (because this error can be
referred by using SP).
• SP settings invalid
• Modem connector disconnected
• Modem board disconnected
• Wireless LAN card disconnected