SC6xx: Communication 
 
457 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC670-02  D  Engine is down when machine starts up (SC reboot can not be performed) (* See “When 
SC670 Is Displayed” below) 
Machine-down was detected after the /ENGRDY signal was not asserted. 
The engine board was reset at an unexpected time 
Check the connection between the engine board and the controller board. 
•  If it is always reproduced, replace the engine board. If the problem persists, consider 
replacing the controller board or other boards between them. 
•  If reproducibility is low, multiple causes are to be considered, such as software, engine 
board, controller board, and PSU. 
•  Check the status of ID chip in each toner cartridge (clean or correct the position). 
When SC670 is Displayed 
 
 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC672-10  D  Controller start up error 
After the machine was powered on, communication between the controller and the operation 
panel was not established. 
•  Controller stalled 
•  Board installed incorrectly