Ricoh MP C307 - Page 477

SC8xx: Overall System
471
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
• Connection error between PCI I / F of the controller ASIC and video bridge device
ASIC.
Replace the controller board
[50A2] Video bridge device (ASIC) register error
The CPU detects the video bridge device, but detects error data from the video bridge
device.
Defective I/F between the video bridge device and the controller
Replace the controller board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC822-00 D Self-diagnostic error: HDD
[xxxx]: Detailed error code
[3003] HDD timeout
Check performed only when HDD is installed:
• HDD device busy for over 31sec.
• After a diagnostic command is set for the HDD, but the device remains busy for over
6sec.
• HDD defective
• HDD harness disconnected, defective
• Controller board defective
• Replace the HDD.
• Replace the HDD connector.
• Replace the controller board.
[3004] Diagnostic command error
No response to the self-diagnostic command from the ASIC to the HDD.
HDD defective
Replace the HDD.
[3013] HDD timeout (first machine)
HDD device busy for over 31 seconds.
A diagnostic command is set for the HDD, but the device remains busy for over 6 seconds.
• Defective HDD device
• Defective HDD connector
• Defective ASIC device
• Replace or remove the HDD device.
• Replace the HDD connector
• Replace the controller board
[3014] Diagnostics command error (First machine)