SC8xx: Overall System
472
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Result of the issuance of diagnostic command is error.
Defective HDD device
Replace the HDD device.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC823-00 B Self-diagnostics error: NIC
[XXXX]: Detailed error code
[6101] MAC address check sum error
The result of the MAC address check sum does not match the check sum stored in ROM.
• Defective SEEP ROM
• Defective I2C bus (connection)
Replace the controller board.
[6104] PHY IC error
The PHY IC on the controller cannot be correctly recognized.
• Defective PHY chip
• Defective ASIC MII I/F
Replace the controller board.
[6105] PHY IC loop-back error
An error occurred during the loop-back test for the PHY IC on the controller.
• PHY chip
• Defective MAC of ASIC (SIMAC/COMIC/CELLO)
• Defective I/F with the PHY board
• Defective solder on the PHY board
Replace the controller board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC824-00 C Self-diagnostics error: NVRAM (resident)
[XXXX]: Detailed error code
[1401] NVRAM verify error
NVRAM device is missing or NVRAM device is damaged.
• The NVRAM device is missing.
• The NVRAM device is damaged.
• NVRAM backup battery exhausted
• NVRAM socket damaged
Replace the NVRAM device.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
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