SC8xx: Overall System
481
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC863 occurs during the HDD reading and defective sectors are registered up to 101.
• Format the HDD (SP5-832: HDD formatting).
• Replace the HDD.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC863-01 D HDD data read failure
The data written to the HDD cannot be read normally.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition, such as the disk label area.)
Guide for when to replace the HDD
1. When SC863 has occurred ten times or more
• The interval is short.
• Repeatedly occurs in the same situation (At power-on, etc.).
• Startup takes a long time when the main power is turned on.
2. It takes a long time after main power on for the operation panel to become ready.
HDD access may be consuming time. Normal HDD access time after main power on is
about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes
20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the
HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the SC
log data and check them.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC863-02
to 23
D HDD data read failure
The data written to the HDD cannot be read normally.
Bad sectors were generated during operation.
(An error occurred in partition "a" (SC863-02) to partition “v” (SC863-23)).
Guide for when to replace the HDD
1. When SC863 has occurred ten times or more
• The interval is short.
• Repeatedly occurs in the same situation (At power-on, etc.).
• Startup takes a long time when the main power is turned on.
2. It takes a long time after main power on for the operation panel to become ready.
HDD access may be consuming time. Normal HDD access time after main power on is
about 5 seconds. If the machine is not waiting for the engine to be ready and it still
takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with
the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently. Print the
SC log data and check them.
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