SC8xx: Overall System
480
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC859-10 B Data encryption conversion HDD conversion error (Data read/write command error)
When the data encryption key was updated, HDD data was converted, but not correctly.
Image displayed at conversion only (this SC is not displayed), but SC is displayed after
machine is cycled off/on.
Details:
Abnormal DMAC return value has been received two or more times (DMAC timeout, serial
communication error etc.)
HDD was not successfully converted during encryption key update due to HDD errors or
cable noises.
• Check the HDD connection.
• Format the HDD (SP5-832: HDD formatting).
• If there is a problem with the HDD, it has to be replaced.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC860-00 B HDD startup error at main power on (HDD error)
• The HDD is connected but the driver detected the following errors.
• SS_NO.T_READY:/* (-2)HDD does not become READY*/
• SS_BAD_LABEL:/* (-4)Wrong partition type*/
• SS_READ_ERROR:/* (-5)Error occurred while reading or checking the label*/
• SS_WRITE_ERROR:/* (-6)Error occurred while writing or checking the label*/
• SS_FS_ERROR:/* (-7)Failed to repair the filesystem*/
• SS_MOUNT_ERROR:/* (-8)Failed to mount the filesystem*/
• SS_COMMAND_ERROR:/* (-9)Drive not responding to command*/
• SS_KERNEL_ERROR:/* (-10)Internal kernel error*/
• SS_SIZE_ERROR:/* (-11)Drive size too small*/
• SS_NO._PARTITION:/* (-12)The specified partition does not exist*/
• SS_NO._FILE:/* (-13)Device file does not exist*/
• Attempted to acquire HDD status through the driver but there has been no response for
30 seconds or more.
• Unformatted HDD
• Label data corrupted
• HDD defective
Format the HDD (SP5-832: HDD formatting).
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC862-00 D Number of the defective sector reaches the maximum count
101 defective sectors are generated at the image storage area in the HDD.
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