SC8xx: Overall System
479
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC859-00 B Data encryption conversion HDD conversion error
When the data encryption key was updated, HDD data was converted, but not correctly.
Image displayed at conversion only (this SC is not displayed), but SC is displayed after
machine is cycled off/on.
•
HDD conversion was set with the data encryption key update function, but the HDD was
removed.
• Machine lost power during data encryption key update
• Electrostatic noise, or an HDD error occurred, during data encryption key update, and
data was not encrypted.
• Check the HDD connection.
• Format the HDD (SP5-832: HDD formatting).
• If there is a problem with the HDD, it has to be replaced.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC859-01 B Data encryption conversion HDD conversion error (HDD check error)
When the data encryption key was updated, HDD data was converted, but not correctly.
Image displayed at conversion only (this SC is not displayed), but SC is displayed after
machine is cycled off/on.
•
HDD conversion was set with the data encryption key update function, but the HDD was
removed.
• Machine lost power during data encryption key update
• Electrostatic noise, or an HDD error occurred, during data encryption key update, and
data was not encrypted.
• Check the HDD connection.
• Format the HDD (SP5-832: HDD formatting).
• If there is a problem with the HDD, it has to be replaced.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC859-02 B Data encryption conversion HDD conversion error (Power failure during conversion)
When the data encryption key was updated, HDD data was converted, but not correctly.
Image displayed at conversion only (this SC is not displayed), but SC is displayed after
machine is cycled off/on.
Details:
NVRAM/HDD conversion is incomplete.
Power failure occurred during encryption key update.
None
The display after restart instructs the user to format the HDD.
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