Ross Acuity 4810AR-002 User Manual

To Collect Panel Logs
1. Insert a USB drive into the USB port on the control
panel.
2. Press HOME > More > Diagnostics > Panel
Diagnostics > Copy Panel Logs to USB.
Sending Files to Ross Video
Log les can be quite large, making electronic transfer
the easiest way to transfer them. Ross Video has a
transfer application specially set up to send logs and setup
les.
Note: It is recommended that when sending multiple log files
that you ZIP the files together with a text file describing the
situation and a detailed description of the surrounding conditions.
To Send Files To Ross Video
1. In your web browser, navigate to
http://transfer.rossvideo.com.
2. Enter the username (customer) and password
(guestwho) and click Submit.
3. If a folder does not exist for your facility, please
click to create a new folder and name it after
your facility.
4. Click on the new folder and click to upload a
new le.
a) In the File Number box, select the number of
les you want to upload.
b) In the File eld, click Choose File and select
the le you want to upload.
c) Click Accept to upload all the selected les.
5. After all the les have been uploaded, send an email
to your Ross Video support specialist with the folder
path and a description of the problem.
Acuity Setup Manual (v9.2) — Port Monitoring and Logs • 103

Ross Acuity 4810AR-002 Specifications

General

Brand	Ross
Model	Acuity 4810AR-002
Category	Switch
Language	English