Understanding display messages
363
15. Troubleshooting
Prepare new [color]
toner cartridge
The estimated life of
the toner cartridge
is close.
Prepare a new toner cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 294).
• Replace with new
[color] toner
cartridge
• End of life,
Replace with new
[color] toner
cartridge
The indicated toner
cartridge has almost
reached its
estimated cartridge
life
a
.
• You can choose Stop or
Continue as shown on the
control panel. If you select Stop,
the printer stops printing. If you
select Continue, the printer
keeps printing but the printing
quality cannot be guaranteed.
• Replace the toner cartridge for the
best print quality when this
message appears. Using a
cartridge beyond this stage can
result in printing quality issues (see
"Replacing the toner cartridge" on
page 297).
Message Meaning Suggested solutions
• Shake [color]
toner cartridge
and then install
• Shake [color]
toner cartridge
and then install.
Call for service if
the problem
persists
Small amount of
toner is left in the
indicated
cartridge.
• You may temporarily increase
the printing quality by
redistributing the toner (see
"Redistributing toner" on page
294).
• If the problem persists, call for
service.
Shake [color] toner
cartridge and then
install. Replace toner
cartridge if the
problem persists
• You may temporarily increase
the printing quality by
redistributing the toner (see
"Redistributing toner" on page
294).
• If the problem persists, replace
toner cartridge.
a. Estimated cartridge life means the expected or estimated cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (K325x/
K330x series) or ISO/IEC 19798 (X322x/ X328x series)
(see "Available supplies" on page 289).
The number of pages may be affected by operating environment, percentage of image
area, printing interval, media, percentage of image area, and media size. Some amount of
toner may remain in the cartridge even when replace new cartridge appears and the
machine stops printing.
Message Meaning Suggested solutions
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