Required forms
● Delivery Note
● Cover Note for Return Delivery with the following information
Return delivery form (http://support.automation.siemens.com/WW/view/en/16604370)
– product (ordering number)
– number of devices or spare parts returned
–
reason for the return
● Declaration of Decontamination
Decontamination declaration (
http://pia.khe.siemens.com/efiles/feldg/files/Service/
declaration_of_decontamination_en.pdf)
With this declaration
you certify
that the returned products/spare parts have been carefully
cleaned and are free from any residues.
If the device has been operated together with toxic, caustic, flammable or water-damaging
products, clean the device before return by rinsing or neutralizing. Ensure that all cavities
are free from dangerous substances. Then, double-check the device to ensure the cleaning
is completed.
We will not service a device or spare part unless the declaration of decontamination
confirms proper decontamination of the device or spare part. Shipments without a
declaration of decontamination will be cleaned professionally at your expense before further
proceeding.
You can find the forms on the Internet and on the CD delivered with the device.
Maintenance and service
9.5 Return procedures
FUP1010 IP67 Portable Flowmeter
116
Operating Instructions, 02/2010, A5E02951522A Revision 01
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