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SolarWinds UDT User Manual

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ADMINISTRATOR GUIDE
User Device Tracker
Version 3.2.4
Last Updated: May 30, 2017
Retrieve the latest version from:
https://support.solarwinds.com/Success_Center/User_Device_Tracker_(UDT)/UDT_Documentation

Table of Contents

Questions and Answers:

SolarWinds UDT Specifications

General IconGeneral
BrandSolarWinds
ModelUDT
CategoryGPS
LanguageEnglish

Summary

Introduction to UDT

What SolarWinds User Device Tracker Offers

Lists key features of UDT for network engineers, including device and port monitoring.

Installing SolarWinds User Device Tracker

Discovering and Adding Network Devices

Managing UDT

Configuring SolarWinds UDT

UDT Settings

Accesses commands for viewing and managing global UDT settings like polling intervals and data retention.

Common Tasks with SolarWinds UDT

Finding the switch and port where a particular hostname, IP, or MAC address is/was connected

Guides on locating the connection point of a device using hostname, IP, or MAC address for troubleshooting.

Seeing Rogue Endpoint Connections in Real-time

Explains how to set up alerts for rogue devices connecting to the network based on White List rules.

Alerting and Reporting

Editing Alerts

Details how to use Orion Advanced Alert Manager to monitor and respond to detected issues using device alerts.

Configuring SolarWinds UDT Alerts

Explains how to configure alerts for UDT, similar to Orion Network Performance Monitor alerts.

SolarWinds Core Components

Discovering and Adding Network Devices

Instructs on adding nodes to the Orion Platform database via Web Node Management or Network Sonar Discovery.

Managing the Orion Web Console

Administrative Functions of the Orion Web Console

Describes primary administrative functions like changing passwords and managing website settings.

Customizing the Orion Web Console

Managing Devices in the Web Console

Adding Devices for Monitoring in the Web Console

Provides steps to add a device for monitoring within the Orion Web Console.

Managing Groups and Dependencies

Managing Web Accounts

Managing SolarWinds UDT Polling Engines

Configuring Polling Engine Settings

Explains how polling engine settings are configured on the Polling Settings view within the Orion Web Console.

Monitoring Network Events in the Web Console

Using Orion Platform Advanced Alerts

Creating and Configuring Advanced Alerts

Details features for configuring advanced alerts, including sustained triggers, multiple conditions, and escalation.

Creating a New Advanced Alert

Provides the procedure for creating a new advanced alert using the Advanced Alert Manager.

Creating and Viewing Reports

Viewing Reports

Covers how to view custom or predefined reports in the Orion Web Console and Report Writer.

Monitoring Syslog Messages

Monitoring SNMP Traps

Creating Custom Properties

Creating a Custom Property

Provides steps to create a custom property using the Custom Property Editor.

Importing Custom Property Data

Details how to populate custom properties using the Custom Property Editor Import tool with text or CSV files.

Creating Account Limitations

Managing the SolarWinds UDT Database

Database Maintenance

Details how to summarize, clean, and compact the Orion Platform database for optimization.

Common Orion Tasks

Creating an Alert to Discover Network Device Failures

Guides on creating an advanced alert using custom properties to notify about network device failures.

Additional Polling Engine and Web Console

Installing an Additional Polling Engine

Provides installation procedures for adding a new polling engine to extend UDT capabilities.

Troubleshooting