Verify Program Operation
Orion runs many components at the same time to deliver a view of your network
status. Confirm that the following components are running on your Server:
n Services:
n Message Queuing
n Net.Tcp Port Sharing Service
n SNMP Trap Service
n SolarWinds Alerting Engine service
n SolarWinds Collector Data Processor, Management Agent, and Polling Controller
services
n SolarWinds Information Service
n SolarWinds Job Engine and Job Engine v2
n SolarWinds Job Scheduler
n SolarWinds Network Performance Monitor Service. All SolarWinds products use
this service. It is not exclusive to SolarWinds NPM.
n SolarWinds SolarWinds product services
n SolarWinds Information Service
n SolarWinds Platform product Engine
n SolarWinds Syslog and Trap Services
n SQL Server
n Internet Information Service (IIS)
Stop and Restart
Many problems disappear when programs are restarted. Stopping and restarting
Internet Information Service (IIS) may eliminate web page problems. Problems with
polling or data gathering may be eliminated by stopping and restarting the
SolarWinds Network Performance Monitor Service using the available shutdown tool
that you can locate as follows:
Click Start > All Programs > SolarWinds Orion > Advanced Features > Orion Service
Manager.
For a complete refresh of the system, reboot the computer.
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Verify Program Operation
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