SolarWinds UDT - Creating a Series of Escalated Alerts

3.
If the second alert is not acknowledged within 20 minutes, SolarWinds UDT
fires a third alert that sends both an email and a page to both technicians and
to the IT manager. An entry is also recorded in the Orion events log.
Escalated alerts ensure that everyone on the WidgetCo IT staff is notified of any
significant network alert conditions within 45 minutes without burdening the IT
manager with excessive alert notifications. The following section provides a
procedure to create a similar escalated alert scheme.
Creating a Series of Escalated Alerts
The following procedure creates a series of escalated alerts similar to the scheme
described in this example.
Note: Repeat these steps to create a separate alert for each notification level. The
example provided in the previous section uses a three-level escalated alert, The
following procedure should be completed three times, once for each alert, to
replicate the escalated alert of the previous section.
To create an escalated alert:
1. Click Start > All Programs > SolarWinds > Alerting, Reporting, and Mapping >
Advanced Alert Manager.
2. Click Configure Alerts.
3. Click New, and then click General.
4.
Type Level X , where X is the level corresponding to the currently configured
alert, as the name of your escalated alert in the Name of Alert field.
Note: The example provided in the previous section uses a three-level
escalated alert.
5.
Type a description of your first level escalated alert in the description field, and
then check Enable this Alert.
6.
Type the Alert Evaluation Frequency and select Seconds, Minutes, or Hours
from the list to set the checking interval for your alert.
7.
Click Trigger Condition.
Note: For more information about configuring trigger conditions, see "Setting a
Trigger Condition for an Advanced Alert".
8. Select Node as the Type of Property to Monitor.
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Creating a Series of Escalated Alerts