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SolarWinds UDT - Troubleshooting the Orion Report Scheduler

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Creating and Viewing Reports
d. Click OK.
2.
If you are configuring Mozilla Firefox, complete the following steps:
a. Open Mozilla Firefox on the user computer.
b. Click Tools > Options.
c. Click Advanced, and then click the Encryption tab.
d. In the Protocols area, clear both Use SSL 3.0 and Use TLS 1.0.
e. In the Certificates area, select Select one automatically, and then click
Validation.
f. Clear the option Use the Online Certificate Status Protocol (OCSP) to
confirm the current validity of certificates, and then click OK.
Troubleshooting the Orion Report Scheduler
The following known issues have been encountered while using the Orion Report
Scheduler:
n
Printing Web Pages from Report Scheduler
n
Orion Report Scheduler and Internet Explorer Enhanced Security
Printing Web Pages from Report Scheduler
If any warning dialogs are open on the Server when a web page is scheduled for
printing in Report Scheduler, the print job may not complete. To ensure that print
jobs configured in the Report Scheduler complete, confirm the following:
n
Print the Web Page is selected when the scheduled task is configured in Report
Scheduler.
n
All open dialogs, including SWToolset.exe and javascript warnings, are closed.
n All scheduled print tasks are configured to run even when the current user is
not logged in.
Orion Report Scheduler and Internet Explorer Enhanced Security
When Internet Explorer (IE) Enhanced Security Configuration is installed, Orion report
Scheduler may hang intermittently when attempting to perform a scheduled report
print job. To address this issue, complete either of the following procedures:
n
(Recommended) Add the Orion Web Console as a trusted site in your browser.
For more information about Internet Explorer Enhanced Security Configuration
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