STEP EXCITE: Service & maintenance manual - rev. 1.4
Page 6.16
6.5. THE RADIO DOES NOT PLAY
The radio signal can only be acquired from an analog antenna signal. If the machine is
connected to a digital source it will be impossible to use the radio function.
This error can be due to an incorrect machine configuration, or to problems with the antenna signal.
Is the TV channel sound OK?
Try replacing the CPU.
Does it work?
Perf orm the "Audio does
not work" procedure
Defective CPU board
NO
YES
THE RADIO DOES NOT
PLAY
YES
1
The signal derived f rom
the v ideo signal is
insuff icient. Contact the
sy stem administrator
NO
Disconnect the splitter and
connect the tuner directly to an
antenna cable. Does it work?
Replace the splitter
YES
NO
Is the antenna input connected
to a terrestrial antenna cable
without any type of interruption
(multiplexer, TV distribution
module)?
Connect a signal that
meets these
requirements
NO
YES
Follow the procedure step by step to correctly diagnose the problem. Take particular care with the
checks highlighted by circled numbers, which are described in detail below: