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Thermo Scientific Smart-Vue User Manual
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Troubleshooting
142
Administrator Guide v 2.2
Thermo Scientifi
c Smart-Vue
®
Wireless Monitoring Sol
ution
23.2.1 Sensor Disconnected or
Sensor Failure (-997)
Figure 76.
Sensor disconnected or sensor failure (-997)
147
149
Table of Contents
Table of Contents
3
Notices
7
Safety Instructions
7
Electrical Warning (for Devices with AC Adapter)
7
Battery Warning
7
TCP/IP Network Receivers
8
USB Receivers
8
User Precautions
8
FCC Statement
9
Canada - Industry Canada (IC)
9
Conformity with European Regulations
9
WEEE Compliance
9
Environmental Protection
9
Rohs Compliance
10
Disclaimer and Limitation of Liability
10
Note Regarding Calibration
11
General Requirements and Recommendations
11
Smart-Vue Module Overview and Installation
13
Common Smart-Vue Features
13
Common Smart-Vue Specifications
14
What Is a Smart-Vue Module
14
Inserting the Module Battery
15
Before You Begin
16
How to Place Your Smart-Vue Module for Best Performance
16
Recommended Order for Installing Modules
17
Preparing Mounting Kit with a Magnet (Optional)
18
Where to Find more Information
19
Wireless Setup
20
Temperature Module (with Internal or External Digital Sensor)
21
Package Contents
21
Temperature Module Recommendations
22
Placing an Internal Sensor Within the Chamber
22
Placing Smart-Vue Module and External Sensor
22
Where to Find more Information
23
Temperature/Humidity Module (with Dual External Sensors)
24
Package Contents
24
Humidity/Temperature Module Specifications
24
Module Presentation
24
Placing the Sensor and Smart-Vue Module
26
Where to Find more Information
26
PT100 Module (External Sensor)
27
Package Contents
27
Product Overview
27
Getting Started
28
Where to Find more Information
32
CO2 and Temperature Module (with Dual External Sensors)
33
Package Contents
33
Co2/Temperature Module Specifications
33
Product Overview
34
Placing the Sensor and Smart-Vue Module
36
Where to Find more Information
37
Differential Pressure Module (with Internal Sensor)
38
Package Contents
38
Product Overview
38
Placing the Differential Pressure Module
40
Differential Pressure Sensor Specifications
41
Where to Find more Information
41
Ma Modules
42
Package Contents
42
Product Overview
42
Where to Find more Information
43
Dry Contact Module (External Sensor)
44
Package Contents
44
Product Overview
44
Where to Find more Information
45
General Module Troubleshooting (FAQ)
46
All Modules
46
Temperature Module
47
Overview of Network Devices
49
USB Receiver
50
TCP/IP Receiver
51
Package Contents
51
Product Overview
51
Requirements and Recommendations
53
Installation Procedure
55
Configuring TCP/IP Receiver Parameters
56
Configuring Network Receivers in Smart-Vue Client
60
Configuring Your Local Firewall for a TCP/IP Receiver
63
Note about Anti-Virus Software
65
Note about Routers and Switches
65
Note about Automatic Windows Updates
65
Default (Unused) Configuration Settings
65
Where to Find more Information
68
TCP/IP Receiver Troubleshooting
68
Specifications
69
Power-Over-Ethernet (POE) TCP/IP Receiver
70
Introduction
70
Package Contents
70
Specifications
71
Product Overview
71
Before You Begin
73
Activating Your Poe Network Receiver
74
Configuring Network Receiver Parameters
74
Configuring the Emulated Serial Port
76
Configuring the Communication Mode
77
("Outgoing" or Auto-Connect "Inbound")
77
Checking DNS Configuration (Optional)
78
Where to Find more Information
79
Standalone Repeater
80
Package Contents
80
Product Overview
80
Specifications
80
Wireless Repeater Description
81
Getting Started
82
Where to Find more Information
82
Troubleshooting Your Repeater
83
Alert Devices
85
Wireless Siren
86
Package Contents
86
Siren Module Wireless Specifications
86
Product Overview
86
Installing the Wireless Siren on a Wall
88
Where to Find more Information
89
Troubleshooting Your Wireless Siren
89
TCP/IP Dry Contact Device
91
Smart-Vue TCP/IP Dry Contact Device Description
91
Package Contents
92
Smart-Vue TCP/IP Dry Contact Specifications
93
Typical Installation
93
Where to Find more Information
93
Installation Procedure
93
TCP/IP Dry Contact Software Configuration
95
Troubleshooting
97
Telephone Modem
98
Product Overview
98
Package Contents
98
Modem Specifications
98
Installation Procedure
99
Activating Your USB Telephone Modem
100
Confirming Driver Installation in Windows
100
Where to Find more Information
101
Troubleshooting
101
Cloudpush
102
Installing the Cloudpush Server Component
102
Multi-Instance Installations
105
Installing Smart-Vue Mobile on Your Mobile Device
107
Using the Application
108
Where to Find more Information
110
Software Licenses
111
Introduction
113
Overview
113
Software Compatibility
117
Services
117
Preventive Maintenance Guidelines
121
Device Installation
121
Preventive Maintenance
141
Troubleshooting
146
Technical Alarms
146
Diagnostic Flowcharts
147
Reinstalling Smart-Vue Server
150
Contact Information
151
Warranty Statement
152
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Administrator's Manual
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Thermo Scientific Smart-Vue Specifications
General
Brand
Thermo Scientific
Model
Smart-Vue
Category
Control Unit
Language
English
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